Thank you!
The message is on it's way - I will get back to you as soon as I can.
Questions & suggestions, feature requests & bug reports - I'd love to hear it all!
FAQ / before you send
A summary of common questions, see if any of these answers would save you some time:
Made a purchase, can’t find a key, or not sure how to proceed to activate the plugin? See activation, depending on the purchase method, you should receive a license key that you should use either directly in the plugin or with the licensing server.
Purchased licenses are valid for all future upgrades within same major version. You can use your ngSkinTools v2 key with all v2 releases. ngSkinTools v1.x keys only work with previous version of ngSkinTools.
Regardless of the license type or purchase method, it’s always recommended to use latest release available on this website. Autodesk Appstore downloads usually are of an older version due to manual review processes.
It always helps if you include as much context as possible:
- Steps to reproduce the issue
- ngSkinTools version
- Windows, Linux, macOS ?
- Maya version
Exciting! Would you consider to discuss this in public though? Except for small changes, new features usually impact a lot of people and it would be nice to involve others into discussion as well. Give ngSkinTools Discord a try!
If you’re experiencing instant ngSkinTools crashing at startup, and it’s a Windows machine with 11th gen Intel processor (10th gen might be affected too), see this workaround.